ClockWise HR

ClockWise HRGuide

Guide

Every task in ClockWise, filed under the part of the application it belongs to. Each page is a short walkthrough with pictures.

Start here

How a punch becomes a salary, signing in, and the screen you land on.

  1. How ClockWise fits together 6 steps From a punch to a payment, on one page
  2. Signing in for the first time 6 steps Your password, and two-factor when it is required
  3. Finding your way around 4 steps The menu, the language, your own password
  4. The dashboard 4 steps Four counts, and the machines that have gone quiet

Recruitment

People who have applied: their details and CV, turning them down, and hiring them into an employee file.

  1. Recording a candidate 2 steps Pending until decided — and the list opens on Pending only
  2. A candidate's CV and papers 3 steps Papers move to the employee file — type and expiry as filed
  3. Rejecting and reopening a candidate 3 steps A reason to reject; reopening throws it away
  4. Employing a candidate 2 steps The employee form, filled in — and zero pay without salary rights
  5. New hires waiting for a salary 3 steps Hires made without salary rights, until their rate is set

Company

The people who work here: finding them, filing them, and the branches and departments they belong to.

  1. Finding an employee 4 steps One list, searched and exported — and why yours is shorter
  2. Adding an employee 6 steps Two steps — and hourly at zero if you cannot set pay
  3. Changing an employee's details 4 steps A transfer or a promotion, and the date that does not delay it
  4. Setting an employee's pay 4 steps Fixed, daily or hourly — and only hourly earns overtime
  5. Contacts 3 steps Phone, email, emergency — one of them the default
  6. Documents 3 steps Contracts and ID cards, and the expiry that rings early
  7. Payment accounts 3 steps How someone is paid, and the word a method's name must hold
  8. Giving someone a schedule 3 steps A week per version — and Effective from does not start at today
  9. Changing many schedules at once 2 steps A whole team's week on one grid, saved as you click
  10. Recording leave 3 steps Allowances first; a leave day counts as a day worked
  11. One person's attendance 2 steps The punches and the days, from the person's own file
  12. One person's salaries 2 steps Closed salaries on the file — Total Paid is the net, paid or not
  13. Adjustments for the coming salary 4 steps Today or later, and Orphaned until a period picks it up
  14. Lending to an employee 4 steps Draft, approve, repaid from salaries — and a balance that lags
  15. Repayments outside the salary 3 steps Cash repayments go to the oldest instalment due
  16. Branches 3 steps A branch — fill in the description, and expect no messages
  17. Departments and sub-departments 3 steps Company-wide names, and Disabled hides less than it says
  18. Employee levels 3 steps Grades — and a switched-off level blocks its holders' saves
  19. One schedule for a whole branch 3 steps One week for a whole branch — and it opens as seven days off
  20. Recalculating a branch 3 steps Work past days out again — and the box that deletes corrections

Attendance Settings

Shifts, and the types of leave — what each working day is measured against.

  1. Adding a shift 7 steps Windows, breaks, three ways to count a day, and overtime
  2. Changing a shift 2 steps A shift has no start date — and deleting one hides days
  3. Leave types 2 steps Paid or unpaid, and why the mark changes nothing
  4. Adding a clocking machine 2 steps User number = Employee ID; deleting a machine deletes its punches
  5. Fetching punches from a clocking machine 2 steps Copy punches by hand — older days need recalculating
  6. Checking a clocking machine 4 steps Who is enrolled, the machine's clock — and two dead actions

Attendance Data

The punches, the days worked out from them, and correcting a day — directly or through an approver.

  1. Reading the punches 2 steps Every punch as the machine sent it, before any correction
  2. Reading a day's attendance 3 steps One row a day — and why an Error day is not a paid day
  3. Correcting a day 5 steps A missing punch, a wrong shift — and a corrected day is frozen
  4. Following your requests 3 steps What became of the corrections you asked for
  5. Approving corrections 5 steps The day as it would be, then approve, reject or undo

Salaries

A salary period per branch: what it holds, adjusting it, locking the checked hours, and closing it for good.

  1. Creating a salary period 2 steps One per branch — and last month moves to History
  2. Reading a salary period 4 steps Who is paid what, at today's rate while it is open
  3. Adjusting one period's pay 3 steps Any date, any type — and Hours times the person's rate
  4. Recalculating and locking a period 3 steps Pull in what belongs; lock stops schedules, not corrections
  5. Closing a salary period 2 steps Written down at today's rates, with no way back
  6. Paying and holding salaries 4 steps Paid for good, or held with a reason
  7. Adding someone to a closed period 2 steps Someone left out — and a fixed salary comes in whole
  8. Payment slips and exports 4 steps Slips to sign, and the period in Excel
  9. Payment batches 5 steps Generate before paying anyone, and one live batch at a time
  10. Paying a batch 4 steps Mark lines paid, fix No Method, export for the bank
  11. Paying someone early 4 steps Part of a period paid now — a fixed salary pays the month
  12. Earlier salary periods 2 steps Every period but the latest — last month included
  13. The financial audit log 3 steps Every money change, close, export and view — all branches

Tips

Sharing a tips box between the people of a closed salary period, by shares and hours, and paying it out.

  1. Sharing out a tips box 2 steps Shares × hours — and tips follow attendance, not salary
  2. Reading a tips run 2 steps From raw hours to amount, line by line
  3. Changing a draft run 5 steps Any change shares the whole box out again
  4. Closing and reopening a tips run 2 steps Frozen to pay — reopenable only until the first payment
  5. Paying out tips 3 steps Dismissing on a closed run leaves the money unclaimed
  6. Tips sheets and history 4 steps Print the signature sheet before paying anyone

Training

Courses the company runs, the sessions that hold them, who attends, and the certificates and records that follow.

  1. Defining a training program 5 steps The course, and the defaults every session copies
  2. Scheduling a training session 3 steps Saved as a draft — not on the calendar until scheduled
  3. The training calendar 3 steps Coloured by status; drafts never shown
  4. A session's status 6 steps Complete only when everyone is marked; cancelling is final
  5. Assigning people and marking attendance 3 steps Assign before, mark after — training attendance never touches pay
  6. Training materials 3 steps On the program for every session, on a session for that one
  7. Training certificates 3 steps Dated the day issued, not the day trained
  8. An employee's training record 3 steps OK means attended, not passed

Inspections

Branch audits on a phone or tablet — filling in, submitting and the records they leave — and, for the office, building the forms, assigning visits and comparing branches.

  1. My inspections 2 steps Assigned, in progress, recently submitted
  2. Starting an inspection yourself 1 step A spot check — one draft per form and branch
  3. Filling in an inspection 3 steps Saved as you go, kept on the device when offline
  4. Reviewing and submitting an inspection 3 steps Required questions block; N/A leaves the score
  5. Inspection records 4 steps Never deleted — voided, with a reason
  6. The checklist library 3 steps Reusable categories; Yes is always the good answer
  7. Building an inspection form 4 steps Never the same category in two areas
  8. Publishing, versions and archiving 4 steps Publishing freezes; archive the old version by hand
  9. Assigning inspections 3 steps One per branch and inspector; reminders at 07:00
  10. Inspection reports 2 steps Latest inspection per branch; points lost, not failures
  11. Location groups 2 steps Compare like with like

Assets

Uniforms, tools and devices handed to employees: the stock, single allocations and starter-kit orders, returns, and the charges that reach a salary.

  1. Adding an asset 2 steps Permanent items are charged to the employee; returnable ones are not
  2. Giving out an asset and adjusting stock 4 steps The charge lands in the next salary
  3. Taking an asset back 3 steps A permanent item comes back only until its charge is taken
  4. Asset groups 2 steps The first two letters become the code prefix
  5. Asset bundles 2 steps A template — editing it changes no past order
  6. Giving out several assets at once 2 steps A whole kit in one click, and a sheet to sign
  7. Changing a submitted order 3 steps Unlock returns everything; resubmit gives it out again
  8. The stock log 1 step Every movement, never edited

Reports

Lists, attendance and payroll reports: what each answers, what to choose, and which figures to trust.

  1. Finding a report 3 steps Three tabs; each report a permission of its own
  2. Employee and structure lists 5 steps Who, with what schedule, missing which photo
  3. Leave balances 2 steps Allowed, used, remaining — on any date
  4. Attendance totals 2 steps Hours only — ignore the salary column
  5. Day-by-day attendance 2 steps One PDF page per employee, or Excel
  6. Schedule audit 2 steps Repeated schedule problems, with advice
  7. Breaks and weekly hours 3 steps Long breaks; this week against the last two
  8. Salary records 3 steps One period, line by line — held salaries in the totals
  9. Payroll analysis 4 steps Gross is before adjustments; compare one branch at a time
  10. Payment reports 2 steps Paid against pending, and every batch
  11. Loans, advances and early salary 3 steps What is still owed, and what is not yet recovered

Communication

Conversations between users, and the notifications that reach the bell — sent by hand, on a schedule, or by ClockWise itself.

  1. Sending a message 3 steps One person or a group, with attachments
  2. Organising conversations 3 steps Star, archive, folders; the owner locks or closes
  3. Overseeing all conversations 2 steps Every conversation, for the administrator
  4. The notification bell 1 step Bottom right, only when something is unread
  5. Sending a notification 2 steps A dated notification waits to be fired by hand
  6. Recurring notifications 2 steps Sent only when someone opens the dashboard that day

General Settings

The company-wide choices and the lists the rest of ClockWise draws on: which modules are on, currencies and their rates, allowances, how salaries are paid — and loading many records at once from a file.

  1. Company settings 3 steps Name, leave year, overtime, employee numbers — for the whole company
  2. Switching modules on and off 4 steps Off hides a module from everyone; nothing in it is lost
  3. Currencies and exchange rates 3 steps Every total is in the default currency, converted at these rates
  4. Salary add-on types 2 steps Switching a type off stops it being paid
  5. Nationalities 2 steps Switch one off only when nobody holds it
  6. Payment methods and banks 4 steps The name decides what an account must hold — in English
  7. File types 2 steps Document kinds, and whether each must have an expiry date
  8. Importing data from a file 4 steps Preview first: an import cannot be undone
  9. Import history 2 steps Every import, line by line, and the file as uploaded

Users

Who can sign in, what they may do, and whose data they see.

  1. Adding a user 4 steps Role starts on admin, no branches yet, and Delete does nothing
  2. Deciding what someone can see 6 steps Branches and sub-departments — and the list that does nothing
  3. Requiring two-factor sign-in 4 steps By role or by person — the person's setting wins
  4. Roles 4 steps A copy is taken once — and never rename admin
  5. What a role may do 3 steps Switches save at once; the administrator has no master key
  6. The permissions list 4 steps Who holds a permission — and Remove All opens on admin